Recent Commercial Posts

How Our Restoration-First Mentality Works for You

11/5/2020 (Permalink)

If you have sustained damage to your home for the first time, you are likely to learn quite a bit about how the recovery process works. Not only are there logistical considerations to handle, but there is also the emotional impact of going through an event that damages your home, which can be significant.
Fortunately, working with the right restoration company can help you throughout the entire process. Not only can restoration save you money on costly insurance claims that can increase your premium, but it can also help your family heal more easily from the trauma. Read on to learn more about our restoration-first philosophy.
The Importance of a Restoration-First Philosophy
We are determined to save your belongings. While many people assume that everything they own will need to be liquidated after damages, when you work with us that is not necessarily the case. We have all the equipment necessary to clean, sanitize and deodorize objects after damage, allowing us to restore items that normally could not be salvaged. This is a cost-effective process compared to replacement and ensures that you will be able to hang onto the objects you already own and love if it is possible to do so.
We are determined to handle all the damage. The small touches make your house feel like a home, and when we handle restoration, we understand the importance of these little things. We handle all aspects of your damage, from the big, structural issues to small things like painting and refinishing floors. That way, you recognize your home as soon as you walk through the door.
We are determined to help you heal. The time after you sustain household damage can be tumultuous, especially if you have to leave the home for the restoration to take place. We understand this, which is why we work as quickly as possible to get your damages taken care of so you can return home.
If you have damage to your home, we are here to help. You can get in touch at any time to report damage with our 24⁄7 emergency line. Contact us today to learn more.

Commercial building Safety

10/7/2020 (Permalink)

Modern buildings are generally considered safe and healthy working environments. However, the potential for indoor air quality problems, occupational illnesses and injuries, exposure to hazardous materials, and accidental falls beckons architects, engineers, and facility managers to design and maintain buildings and processes that ensure occupant safety and health. Notably, building designs must focus on eliminating or preventing hazards to personnel, rather than relying on personal protective equipment and administrative or process procedures to prevent mishaps.

Protecting the health, safety, and welfare (HSW) of building occupants has expanded beyond disease prevention and nuisance control to include mental as well as physical health (see Productive) and protecting the ecological health of a place (see Sustainable) through the creation of spaces that enable delight and the realization of human potential. 

Therefore, the design team should apply an integrated approach, including work process analysis and hazard recognition to develop solutions that provide healthy built environments, having no undue physical stressors, as well as meeting other project requirements. In addition, consideration of HSW issues should be an integral part of all phases of a building's life cycle: planning, design, construction, operations and maintenance, renovation, and final disposal.

  • Provide designs that eliminate or reduce hazards in the work place to prevent mishaps and reduce reliance on personal protective equipment.
  • Prevent occupational injuries and illnesses.
  • Prevent falls from heights.
  • Prevent slips, trips, and falls.
  • Ensure electrical safety from turn-over through Operations and Maintenance. Modifications must be in conformance with life safety codes and standards and be documented.
  • Eliminate exposure to hazardous materials (e.g., volatile organic compounds (VOCs) and formaldehyde, and lead and asbestos in older buildings).
  • Provide good indoor air quality (IAQ) and adequate ventilation.
  • Analyze work requirements and provide ergonomic work places to prevent work-related musculoskeletal disorders (WMSD).
  • Perform proper building operations and maintenance.

How to Prevent Grilling Flare-Ups at Your Next Cookout

8/31/2020 (Permalink)

If you are cooking on your grill and you see a sudden flame shoot up, that is called a flare-up—a sudden surge of a flame that is typically caused by dripping fat falling on hot coals. Flare-ups are typically common on charcoal or hybrid grills, as gas grills have grease traps that prevent fats from coming into contact with the burners for the most part.

Flare-ups are a normal part of grilling and are generally not cause for alarm, unless they are large and do not dissipate on their own.

Fortunately, many flare-ups can be prevented altogether, and if one does arise, you can learn how to deal with it effectively and quickly to avoid it spreading to nearby objects.

Trim any excess fats from foods. Because the cuts of meat that are good for grilling are also ones that contain a lot of fat, there are important considerations when grilling to prevent flare-ups and stay safe. While leaving some fat is OK, trim as much as you are able to without interfering with the flavor of your chosen cut of meat.

Choose marinades with less oil. If you are marinating your meat, choosing a marinade that is not oil-based can be safer when you grill. Oil is also a fat, so if your meat is saturated in it and then the marinade drips down onto the coals, a flare-up can occur.

Create a two-zone fire. If a flare-up persists more than a few seconds, moving the item to a different spot on the grill is recommended, which is made easier and safer if you have a two-zone fire set up on your grill. A two-zone fire involves putting coals on half of the grill to provide direct heat to foods, while leaving the other half coal-free so foods can receive indirect heat still. By moving your food to a spot of the grill without coals underneath, you can allow the flare-up to die out and avoid starting another.

If your home or property has been damaged due to a grill fire, we are here to make it right. You can call us at any time to learn more about what we do or receive a quick response to your damage call.

Preparing Your Business for A Storm

8/13/2020 (Permalink)

A Severe Weather Plan can help you prepare for an approaching hurricane or another severe weather event. Make sure everyone in your business, especially your leadership team, understands the Severe Weather Plan. Each year, review the plan and update it as necessary.

Take the necessary precautions

If a storm threatens, secure your building and move equipment/furniture to a secured area.

Protect data with backup files

If your business depends on data processing, consider an alternate site. You should also make provisions for alternate communications and power.

Employee safety comes first. Prepare, distribute and follow your business hurricane plan for recovery.

Consider providing shelter to employees and their families and helping with supplies after a storm.

Establish a rendezvous point and time for employees in case communications are disrupted.

Establish a call-down procedure for warning and post-storm communications.

Provide photo IDs and a letter of authorization to enter the building.

Check your hurricane evacuation level and FEMA flood maps to determine if your business location is vulnerable to storm surge or freshwater flooding.

Have your building(s) inspected by a licensed professional to find out if your workplace is vulnerable to hurricane force winds and what is recommended to retrofit.

Are Your Employees Prepared for a Workplace Medical Emergency?

7/23/2020 (Permalink)

What would you do if an employee had a medical emergency on the job? The American Heart Association (AHA) says most employees aren't prepared to handle life-threatening health issues—like sudden cardiac arrest—in the workplace. That's why the AHA just launched a workplace safety training initiative focused on first aid, CPR and automated external defibrillator (AED) use.

An AED is a portable device that delivers an electric shock through the chest to the heart, which can return the heart to a normal rhythm after a sudden cardiac arrest.

Jim Holland, an attorney with Fisher Phillips in Kansas City, Mo., knows how important it is to train staff on first aid, CPR and AED use.

In January 2015, Holland's wife, Nancy, went into sudden cardiac arrest while they were at a restaurant having dinner with friends.

The restaurant's manager, Richmond Carson, had learned CPR because his mother is a nurse and she suggested that it would be an important skill for him to have while working in a public-facing position.

Carson administered CPR to Nancy until the first emergency responder arrived with an AED.

The restaurant didn't have an AED on hand, but the first responder was a police officer who carried one in the car, Holland told SHRM Online.

The combination of CPR and AED use saved Nancy's life. Although there was initially some uncertainty about whether she would suffer permanent brain damage after the incident, she did not. Holland joked that when Nancy recovered, the only thing she had forgotten was her cellphone passcode.

Holland said that although the 911 responders arrived very quickly, if Carson hadn't known CPR, chances are that Nancy wouldn't have survived. Likewise, the availability and quick use of the AED were critical.

Creating Awareness

More than 90 percent of employees who participated in two 2017 AHA surveys said they would take employer-sponsored first aid and CPR training courses—but many employers don't provide such training, according to the surveys.

Employees may have a false sense of security that someone else in the organization will know what to do and is qualified to respond to an emergency situation, said Michael Kurz, a physician scientist at the Alabama Resuscitation Center and a professor at the University of Alabama School of Medicine in the Department of Emergency Medicine.

It is disheartening that lifesaving training is often only offered after a serious incident that demonstrated a need for it, said Peter Fromm, a registered nurse and administrator at the South Nassau Communities Hospital Center for Cardiovascular Health in Oceanside, N.Y.

"All businesses should be committed to proactively fostering a safe workplace environment, one that empowers people to take on a small social responsibility that can have a large community impact," he said.

Reasons to Consider Providing Training

For many industries, the Occupational Safety and Health Administration recommends CPR and AED training as a best practice but doesn't require it, although some businesses that expose workers to specific safety hazards are required to offer such training.

[SHRM members-only how-to guide: How to Determine Regulatory Requirements for Safety]

Even if not required, the AHA says, employers should offer first aid, CPR and AED training because it can save lives. An employee only has a 5 percent to 7 percent chance of surviving cardiac arrest while waiting for the arrival of emergency medical services. Employees who receive immediate defibrillation, however, have up to a 60 percent survival rate one year after cardiac arrest, the organization says.

Therefore, it is important to inform workers about the location of these devices in the workplace and to train employees on how to use them.

After the 2015 incident, Holland and his wife decided to focus on creating awareness about CPR and AED training.

Holland wondered what would happen if someone suffered sudden cardiac arrest in a Fisher Phillips office or at a client's worksite. He wanted to make sure his co-workers and clients were prepared.

He started the "Richmond initiative"—named after the restaurant manager who saved Nancy's life—through which Fisher Phillips purchased AEDs for its 32 offices.

Holland noted that some offices, depending on their size and layout, should have two AEDs so that one is always within reach during an emergency.

He said everyone in the office should know where the nearest AED is located.

It should be in a conspicuous place, like hanging on a wall, rather than in an HR manager's office drawer, he added. That way, anyone can access it.

The law firm also offered CPR training to all of its employees. "You can have someone come into the office to do CPR and AED training so that if something comes up, you're prepared for it," Holland said.

He recommends training everyone in the office on CPR. If that's not possible, "it's a good idea to notify workers about who is CPR-certified," he said. But even people who are not CPR-certified can at least start pounding on someone's chest in an emergency, he added, noting that hands-only CPR is now taught, which is administered by pushing hard and fast in the center of the chest, rather than also giving mouth-to-mouth breaths.

People might be afraid of hurting someone and facing legal liability, but most states have good Samaritan laws that will protect them when assisting someone in an emergency.

"Had Richmond not seen the value in being trained, I might not have survived," Nancy said in a press statement. "I can't stress enough how important and empowering these trainings and the availability of AEDs are for people."

What to Consider When Packing an Office Emergency Kit

7/7/2020 (Permalink)

If you own a business, the safety of your staff is likely one of your top concerns throughout the average workday, but have you considered how to preserve that safety in the event of an emergency? While many situations will call for a quick evacuation, your workplace may have to go in a lockdown scenario to deal with certain disasters, so having an office emergency kit is something that officials certainly advise.

Understanding the purpose behind an emergency kit and what to pack will help you make the best decisions regarding specifically what your office may need. While there are some basics that are wise to always include, there are also plenty of extras that might prepare everyone for wider swath of scenarios that are possible.

What Is An Office Emergency Kit For?

To put it simply, an office emergency kit is for a situation where you and your staff might be stranded in the office after an emergency or disaster. While evacuation is often recommended in these unprecedented situations, there may be certain instances where you will need to stay put until help arrives instead. The emergency kit allows for everyone to have access to necessities, medical supplies, food and water to stay safe and comfortable until help arrives.

What Should the Office Emergency Kit Include?

Emergency kits are something you can keep basic or build out for every possible scenario, and how you approach this is entirely up to you. For a simple emergency kit, include the necessities:

  • Non-perishable food, such as granola or protein bars
  • Enough water to cover one gallon, per person, per day
  • First-aid kits, aspirin and any other medical goods
  • Flashlights and excess batteries
  • An NOAA Weather Radio

In addition to the very basic items, you may also want to include extras to account for even more situations and keep everyone comfortable for as long as possible. This would include items such as multi-tools/Swiss Army knives, surgical masks, duct tape, toilet paper, hand sanitizer, gloves (both latex and work types), emergency blankets, hand warmers and whistles.

If your office is damaged due to a disaster or emergency, we are here to help. Contact us today to learn more about our restoration process.

If you have any smoke/fire damage as a result of a house fire, SERVPRO of Gordon, Murray & South Whitfield is here to help.

6/16/2020 (Permalink)

Every fire is unique and causes specific types of damage based on what the initial source was, how long it burned and what was consumed by the flames. One of the ways that fire damage can manifest itself is via smoke residue left behind throughout the house.

The severity of smoke damage depends on several factors, but identifying it quickly and calling in your restoration team to have it handled is always recommended.

The Types of Smoke Damage That May be Present After a Fire

Wet Smoke Damage. Damage from wet smoke is generally a result of fires that burn at a lower temperature. These fires do not have as many flames but will produce an excess of smoke that can thickly coat the surfaces of your home. It can often feel sticky and wet to the touch, hence the name. Because of how it adheres to surfaces and saturates the air with a strong odor, wet smoke is one of the most difficult types to eradicate from a home.

Dry Smoke Damage. A hot, high-temperature fire such as one from a flammable liquid or a large number of open flames will produce a more dry smoke. This will result in smoke residue that is dry and powdery, which can settle into minuscule crevices and impact areas relatively far away from where the flames broke out in the home.

Protein Smoke. Associated with foods or other flammable organic materials catching fire, protein smoke is a unique type that results in a buildup of soot. Soot is quite dangerous, and this type of soot is generally difficult to see because it will be light in color. The residue it leaves behind is typically easy to feel, however, and it will likely cause a lingering odor as well.

Petroleum Smoke. Any time an oil-based material is burned, it will let off petroleum smoke. It produces an extreme odor and is generally quite dark in color, which can permanently discolor upholstery or wood if left untreated.

If you are in need of restoration due to fire and smoke damage, you can count on us. Call us today to learn more.

Faster to Any Size Disaster: Cleaning After a Commercial Fire

4/1/2020 (Permalink)

Mitigation requires quick action. The faster SERVPRO® of Gordon, Murray & South Whitfield Counties arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results—including lower claim costs. Within four hours of loss notification, SERVPRO® of Gordon, Murray & South Whitfield Counties will be on-site to help ensure a fire damage is handled by utilizing the following services.

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. The experienced professionals at SERVPRO® of Gordon, Murray & South Whitfield Counties will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your insured’s structure.

Contents Cleaning

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO® of Gordon, Murray & South Whitfield Counties can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, and much more. Finally, SERVPRO® of Gordon, Murray & South Whitfield Counties can provide an inventory list of all “to be claimed” items for your insured.


SERVPRO® of Gordon, Murray & South Whitfield Counties provides specialized services that rid your insured’s place of business of offensive odors left by fire or smoke damage. SERVPRO® of Gordon, Murray & South Whitfield Counties does not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them. 

Commercial Sewage Damage

4/1/2020 (Permalink)

Floods, sewage backups, and other contaminated water can cause some of the worst damage to your commercial property. Contaminated water is often filled with deadly substances including bacteria, fungi, and viruses. This can be compounded by the composition of your commercial building. Organic materials such as drywall, wood, and debris found in carpet is prime breeding ground for pathogens and other bacteria and parasites to grow. The health risk to you and your employees is greatly increased when exposure to flood waters, sewage, and other types of contaminated water.

SERVPRO of Gordon, Murray, & South Whitfield Counties will dry the commercial building quickly and apply antimicrobial agents to all surfaces that had contact with the water to help make sure that they can eliminate any lingering contaminants. This can help ensure you and your employees that they can return to a safe working environment. If your commercial building is in need of water damage cleanup and repair, contact the professionals at SERVPRO of Gordon, Murray, & South Whitfield Counties at 706-278-7378. We are available 24/7 to help you get your business back “Like it never even happened.”

Commercial Water Damage

3/30/2020 (Permalink)

Many commercial business owners know that moisture is often the enemy especially when it can shut your business down. With an average of 50% of businesses not reopening following a major disaster, SERVPRO of Gordon, Murray, & South Whitfield Counties can help make sure your business isn't one of them.

Water can penetrate into any space and take advantage of even the smallest crack, causing damage to the structure. How it enters the building is irrelevant; the response should be the same. Calling in a professional commercial water damage specialist can help ensure there are no lingering health threats to you or your employees once the water damage has been eliminated. 

SERVPRO of Gordon, Murray, & South Whitfield Counties is your local professional for all your commercial water damage needs. Call us today – 706-278-7378.

Restoring Your Commercial Property After a Water Damage Event

3/30/2020 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Gordon, Murray, & South Whitfield Counties

SERVPRO of Gordon, Murray, & South Whitfield Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.