Recent Commercial Posts

Are Your Employees Prepared for a Workplace Medical Emergency?

7/19/2019 (Permalink)

What would you do if an employee had a medical emergency on the job? The American Heart Association (AHA) says most employees aren't prepared to handle life-threatening health issues—like sudden cardiac arrest—in the workplace. That's why the AHA just launched a workplace safety training initiative focused on first aid, CPR and automated external defibrillator (AED) use.

An AED is a portable device that delivers an electric shock through the chest to the heart, which can return the heart to a normal rhythm after a sudden cardiac arrest.

Jim Holland, an attorney with Fisher Phillips in Kansas City, Mo., knows how important it is to train staff on first aid, CPR and AED use.

In January 2015, Holland's wife, Nancy, went into sudden cardiac arrest while they were at a restaurant having dinner with friends.

The restaurant's manager, Richmond Carson, had learned CPR because his mother is a nurse and she suggested that it would be an important skill for him to have while working in a public-facing position.

Carson administered CPR to Nancy until the first emergency responder arrived with an AED.

The restaurant didn't have an AED on hand, but the first responder was a police officer who carried one in the car, Holland told SHRM Online.

The combination of CPR and AED use saved Nancy's life. Although there was initially some uncertainty about whether she would suffer permanent brain damage after the incident, she did not. Holland joked that when Nancy recovered, the only thing she had forgotten was her cellphone passcode.

Holland said that although the 911 responders arrived very quickly, if Carson hadn't known CPR, chances are that Nancy wouldn't have survived. Likewise, the availability and quick use of the AED were critical.

Creating Awareness

More than 90 percent of employees who participated in two 2017 AHA surveys said they would take employer-sponsored first aid and CPR training courses—but many employers don't provide such training, according to the surveys.

Employees may have a false sense of security that someone else in the organization will know what to do and is qualified to respond to an emergency situation, said Michael Kurz, a physician scientist at the Alabama Resuscitation Center and a professor at the University of Alabama School of Medicine in the Department of Emergency Medicine.

It is disheartening that lifesaving training is often only offered after a serious incident that demonstrated a need for it, said Peter Fromm, a registered nurse and administrator at the South Nassau Communities Hospital Center for Cardiovascular Health in Oceanside, N.Y.

"All businesses should be committed to proactively fostering a safe workplace environment, one that empowers people to take on a small social responsibility that can have a large community impact," he said.

Reasons to Consider Providing Training

For many industries, the Occupational Safety and Health Administration recommends CPR and AED training as a best practice but doesn't require it, although some businesses that expose workers to specific safety hazards are required to offer such training.

[SHRM members-only how-to guide: How to Determine Regulatory Requirements for Safety]

Even if not required, the AHA says, employers should offer first aid, CPR and AED training because it can save lives. An employee only has a 5 percent to 7 percent chance of surviving cardiac arrest while waiting for the arrival of emergency medical services. Employees who receive immediate defibrillation, however, have up to a 60 percent survival rate one year after cardiac arrest, the organization says.

Therefore, it is important to inform workers about the location of these devices in the workplace and to train employees on how to use them.

After the 2015 incident, Holland and his wife decided to focus on creating awareness about CPR and AED training.

Holland wondered what would happen if someone suffered sudden cardiac arrest in a Fisher Phillips office or at a client's worksite. He wanted to make sure his co-workers and clients were prepared.

He started the "Richmond initiative"—named after the restaurant manager who saved Nancy's life—through which Fisher Phillips purchased AEDs for its 32 offices.

Holland noted that some offices, depending on their size and layout, should have two AEDs so that one is always within reach during an emergency.

He said everyone in the office should know where the nearest AED is located.

It should be in a conspicuous place, like hanging on a wall, rather than in an HR manager's office drawer, he added. That way, anyone can access it.

The law firm also offered CPR training to all of its employees. "You can have someone come into the office to do CPR and AED training so that if something comes up, you're prepared for it," Holland said.

He recommends training everyone in the office on CPR. If that's not possible, "it's a good idea to notify workers about who is CPR-certified," he said. But even people who are not CPR-certified can at least start pounding on someone's chest in an emergency, he added, noting that hands-only CPR is now taught, which is administered by pushing hard and fast in the center of the chest, rather than also giving mouth-to-mouth breaths.

People might be afraid of hurting someone and facing legal liability, but most states have good Samaritan laws that will protect them when assisting someone in an emergency.

"Had Richmond not seen the value in being trained, I might not have survived," Nancy said in a press statement. "I can't stress enough how important and empowering these trainings and the availability of AEDs are for people."

* Courtesy of

Preparing Your Business for A Storm

7/19/2019 (Permalink)

A Severe Weather Plan can help you prepare for an approaching hurricane or another severe weather event. Make sure everyone in your business, especially your leadership team, understands the Severe Weather Plan. Each year, review the plan and update it as necessary.

Take the necessary precautions

If a storm threatens, secure your building and move equipment/furniture to a secured area.

Protect data with backup files

If your business depends on data processing, consider an alternate site. You should also make provisions for alternate communications and power.

Employee safety comes first. Prepare, distribute and follow your business hurricane plan for recovery.

Consider providing shelter to employees and their families and helping with supplies after a storm.

Establish a rendezvous point and time for employees in case communications are disrupted.

Establish a call-down procedure for warning and post-storm communications.

Provide photo IDs and a letter of authorization to enter the building.

Check your hurricane evacuation level and FEMA flood maps to determine if your business location is vulnerable to storm surge or freshwater flooding.

Have your building(s) inspected by a licensed professional to find out if your workplace is vulnerable to hurricane force winds and what is recommended to retrofit.

* Courtesy of

Commercial Water Damage

3/26/2019 (Permalink)

Many commercial business owners know that moisture is often the enemy especially when it can shut your business down. With an average of 50% of businesses not reopening following a major disaster, SERVPRO of Gordon, Murray, & South Whitfield Counties can help make sure your business isn't one of them.

Water can penetrate into any space and take advantage of even the smallest crack, causing damage to the structure. How it enters the building is irrelevant; the response should be the same. Calling in a professional commercial water damage specialist can help ensure there are no lingering health threats to you or your employees once the water damage has been eliminated. 

SERVPRO of Gordon, Murray, & South Whitfield Counties is your local professional for all your commercial water damage needs. Call us today – 706-278-7378.

Commercial Sewage Damage

3/24/2019 (Permalink)

Floods, sewage backups, and other contaminated water can cause some of the worst damage to your commercial property. Contaminated water is often filled with deadly substances including bacteria, fungi, and viruses. This can be compounded by the composition of your commercial building. Organic materials such as drywall, wood, and debris found in carpet is prime breeding ground for pathogens and other bacteria and parasites to grow. The health risk to you and your employees is greatly increased when exposure to flood waters, sewage, and other types of contaminated water.

SERVPRO of Gordon, Murray, & South Whitfield Counties will dry the commercial building quickly and apply antimicrobial agents to all surfaces that had contact with the water to help make sure that they can eliminate any lingering contaminants. This can help ensure you and your employees that they can return to a safe working environment. If your commercial building is in need of water damage cleanup and repair, contact the professionals at SERVPRO of Gordon, Murray, & South Whitfield Counties at 706-278-7378. We are available 24/7 to help you get your business back “Like it never even happened.”

Restoring Your Commercial Property After a Water Damage Event

3/11/2019 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Gordon, Murray, & South Whitfield Counties

SERVPRO of Gordon, Murray, & South Whitfield Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to Any Size Disaster: Cleaning After a Commercial Fire

3/7/2019 (Permalink)

Mitigation requires quick action. The faster SERVPRO® of Gordon, Murray & South Whitfield Counties arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results—including lower claim costs. Within four hours of loss notification, SERVPRO® of Gordon, Murray & South Whitfield Counties will be on-site to help ensure a fire damage is handled by utilizing the following services.

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. The experienced professionals at SERVPRO® of Gordon, Murray & South Whitfield Counties will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your insured’s structure.

Contents Cleaning

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO® of Gordon, Murray & South Whitfield Counties can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, and much more. Finally, SERVPRO® of Gordon, Murray & South Whitfield Counties can provide an inventory list of all “to be claimed” items for your insured.


SERVPRO® of Gordon, Murray & South Whitfield Counties provides specialized services that rid your insured’s place of business of offensive odors left by fire or smoke damage. SERVPRO® of Gordon, Murray & South Whitfield Counties does not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them. 

Biohazard, Crime Scene, and Vandalism Cleanup

6/17/2018 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO® of Gordon, Murray, & South Whitfield Counties also offers fast, reliable biohazard and crime scene cleanup* and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO® of Gordon, Murray, & South Whitfield Counties professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

Equipped with the necessary safety equipment and cleaning products, SERVPRO® of Gordon, Murray, & South Whitfield Counties helps turn unsafe environments into clean, safe homes and offices.

SERVPRO® of Gordon, Murray, & South Whitfield Counties can help with the following issues:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism 
  • Sewage Backups 
  • Black Water Intrusions
  • Mold Mitigation and Remediation

State and local regulations vary. Contact SERVPRO® of Gordon, Murray, & South Whitfield Counties today at 706-278-7378 for 24-hour emergency service.

*Services vary by location

**Courtesy of Restoration Newsline Vol 29, Iss 6