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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Do You Know What To Do When a Flood Happens?

3/13/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert—there is always potential for flood damage. Fema.gov reports in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.*

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather related disaster. The American Red Cross offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact SERVPRO® of Gordon, Murray, & South Whitfield Counties at 706-278-7378. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any sized disaster. When fire and water take control of your life, SERVPRO® of Gordon, Murray, & South Whitfield Counties will help you take it back.

*Facts and figures provided by fema.gov

**Courtesy of Restoration Newsline Vol 29, Iss 3

When Water Damage Strikes

3/6/2018 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of loss notification, SERVPRO® of Gordon, Murray, & South Whitfield Counties will be on-site to help ensure a water damage is handled by completing the following steps.

INSPECTION

SERVPRO® of Gordon, Murray, & South Whitfield Counties will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.

EMERGENCY SERVICES

SERVPRO® of Gordon, Murray, & South Whitfield Counties will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

MONITORING

To help ensure your home or business and belongings are dried to appropriate industry standards, SERVPRO® of Gordon, Murray, & South Whitfield Counties will monitor the drying process. The updates will be consistently communicated to you.

RESTORATION SERVICES

SERVPRO® of Gordon, Murray, & South Whitfield Counties's team of professionals will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walk-through of the job-site will be conducted with you to help ensure the property was returned to preloss condition.

EMERGENCY WATER DAMAGE TIPS

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, contact SERVPRO® of Gordon, Murray, & South Whitfield Counties today - 706-278-7378.

*Courtesy of Restoration Newsline Vol 29, Iss 3

Did You Know...Generator Safety

3/6/2018 (Permalink)

If you have a generator on hand for power outages during severe weather, follow the safety tips below from the American Red Cross:

  • Never use a generator, grill, camp stove, or other gasoline, propane, natural gas, or charcoal-burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.
  • To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Operate it on a dry surface under an open canopy-like structure, such as under a tarp held up on poles. Do not touch the generator with wet hands.
  • Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can’t be seen or smelled, it can rapidly lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.
  • Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon monoxide.

Common Mistakes You're Making with Your "Small" Water Damage

2/15/2018 (Permalink)

When finding themselves in the midst of a water damage event, many people immediately react by jumping in and cleaning up the mess. Beginning the restoration process as soon as possible is important, but starting before you have taken the necessary steps or know exactly what you are doing could actually make things worse in the end. To help avoid these mishaps, a few of the most common mistakes in water damage clean up are listed below. The most critical mistake to not make is failing to hire a professional restoration company to do the dirty work for you. SERVPRO of Gordon, Murray, & South Whitfield Counties is your local expert to help you navigate the “waters”.

Mistake #1- Not Having the Job Done RIGHT the First Time

Adopting the “do it yourself” approach when it comes to water damage clean-up is often the go-to mindset. However, this is usually a more difficult process than people think. It can be a long process and following the proper procedures is very important. For example, if you neglect to begin airing out your home by opening up windows and doors for ventilation and using fans to dry things out as soon as possible, the damage will eventually be worse.

Mistake #2- Not Being Completely Thorough

As mentioned above, the water damage restoration process done right requires that you be very thorough. Cutting corners and major shortcuts will not make a big difference and can actually cause more damage. It is better to have the job done right up front, but it will not happen overnight. To ensure all the water is removed and mold will not begin to grow on and in your walls, ceilings, and carpet, you will want to make sure your contractor is certified to do the work needed in an appropriate time frame.

Mistake #3- Waiting Too Long

It can be tempting to put off dealing with flooding or water damage when it’s just a small incident, especially when life is hectic. Even minor flooding can lead to major damage in the long run. The water seeps into walls and flooring over time when not dried properly and can cause structural damage and mold growth. It’s not worth the risk to procrastinate. It could save you a lot of time, heartache, and money in the long run.

Mistake #4- Not Involving a Certified Restoration Company

Trying to tackle the water damage restoration process on your own is great undertaking. Having it done right the first time requires the proper expertise, the right equipment, and enough time to be as thorough as required. Though it may seem like you have the time and resources to clean it up, you will soon realize the process is more involved than originally thought. Should you ever find yourself in a situation where your home or business has been compromised by flooding or water damage, don’t hesitate to contact the professionals at SERVPRO of Gordon, Murray, & South Whitfield Counties.

Let SERVPRO of Gordon, Murray, & South Whitfield Counties help you recover your property properly following a water damage event. Call us today – 706-278-7378.

Sources of Outside Water Damage

2/15/2018 (Permalink)

There are many ways that water can infiltrate your home, often when you least expect it. It will destroy everything in its path and take over your entire world. In addition to increased stress levels, unexpected water damage can cause displacement for you and your family. Only a certified and insured restoration company should be trusted to mitigate the damage to your home. SERVPRO of Gordon, Murray, & South Whitfield Counties is your local resource to get your home back in working order.

Water damage can occur from both interior and exterior sources. Below are some ways you can help prevent water damage inside your home that comes from outside sources.

Roof

  • Ensure that shingles, flashings or tiles on your roof aren’t missing, broken, cracked, curled or damaged in other ways.
  • Cut tree limbs that hang above your roof so they don’t cling to shingles and trap moisture.
  • Make sure the vents, flues, chimneys, air conditioners, and evaporative coolers are properly installed and in good shape.
  • Check for leaks around rooftop air-conditioning units, vents for exhaust or plumbing, or other specialized equipment.

Gutters and Downspouts

  • Clear gutters and downspouts from leaves, twigs, and other debris. Also check that they are in good condition so that water can flow freely. You can do this by installing metal screens to help prevent clogging.
  • Ensure downspouts direct water at least five feet away from your home’s foundation. This helps direct water away from the foundation. Downspout extensions can be added if needed.

Doors and Windows

  • Install window well covers to help prevent water and debris from getting trapped and causing water to eventually seep into your basement.
  • Check for leaks near the corners of your doors and windows. Signs of leaks include peeling paint, paint discoloration or swollen frames.
  • Installing overhangs or awnings above exterior doors and windows protects them from the sun, rain, and snow.
  • Check for a tight fit on closed doors and windows. Any cracks between the sash and frame Close your doors and windows to check for a tight fit. Repair or replace damaged flashing or weather-stripping.

Walls

  • Check for and repair cracked or broken siding boards, bricks, stone or another masonry, and structural sheathing.
  • Remove any shrubs and other landscaping features from along the walls, and avoid directing water towards the house when irrigating the garden and plants to prevent excessive water near the foundation.
  • Seal any openings from wiring, plumbing, phone, cable, and heating and air conditioning lines with foam or caulk. Repair any damaged or unpainted wood surrounding these openings.
  • Termites can eat wood, plaster, and even metal siding causing holes and compromising structural integrity. Check for signs of termite activity on the walls and the wooden structures around your foundation.
  • Ensure that the exhaust vent doors properly open and close.

Following these steps can help protect your home from exterior water damage. If water does happen to sneak into your home, make sure to have SERVPRO of Gordon, Murray, & South Whitfield Counties on speed dial. We’ll be there to make it “Like it never even happened.”

Commercial Water Damage

2/15/2018 (Permalink)

Many commercial business owners know that moisture is often the enemy especially when it can shut your business down. With an average of 50% of businesses not reopening following a major disaster, SERVPRO of Gordon, Murray, & South Whitfield Counties can help make sure your business isn't one of them.

Water can penetrate into any space and take advantage of even the smallest crack, causing damage to the structure. How it enters the building is irrelevant; the response should be the same. Calling in a professional commercial water damage specialist can help ensure there are no lingering health threats to you or your employees once the water damage has been eliminated. 

SERVPRO of Gordon, Murray, & South Whitfield Counties is your local professional for all your commercial water damage needs. Call us today – 706-278-7378.

Commercial Sewage Damage

2/15/2018 (Permalink)

Floods, sewage backups, and other contaminated water can cause some of the worst damage to your commercial property. Contaminated water is often filled with deadly substances including bacteria, fungi, and viruses. This can be compounded by the composition of your commercial building. Organic materials such as drywall, wood, and debris found in carpet is prime breeding ground for pathogens and other bacteria and parasites to grow. The health risk to you and your employees is greatly increased when exposure to flood waters, sewage, and other types of contaminated water.

SERVPRO of Gordon, Murray, & South Whitfield Counties will dry the commercial building quickly and apply antimicrobial agents to all surfaces that had contact with the water to help make sure that they can eliminate any lingering contaminants. This can help ensure you and your employees that they can return to a safe working environment. If your commercial building is in need of water damage cleanup and repair, contact the professionals at SERVPRO of Gordon, Murray, & South Whitfield Counties at 706-278-7378. We are available 24/7 to help you get your business back “Like it never even happened.”

Understanding the Fire Restoration Process

2/15/2018 (Permalink)

The fire restoration process should be started as quickly as possible following a fire damage. The longer you wait to contact a certified restoration company, the more likely it is for damage from water and smoke to intensify. It’s bad enough there was a fire, but the water and chemicals used to extinguish it can cause secondary damage.  The remnants will continue to do damage long after the flames are extinguished. *  

The average person will attempt conventional cleaning methods like renting a steam cleaner and using common cleaning agents available at the store.  Unfortunately, this will barely make an impact on the problem and could cause bigger issues.  Chemical agents could react with the residue and cause permanent damage, and in some cases, they may cause toxic fumes.  Fire damage cleanup is one of the most difficult jobs out there, and it should be left to a professional for the best results. *

Let SERVPRO of Gordon, Murray, & South Whitfield Counties be your certified professional when facing your own fire damage. We will walk you through the process step by step to ensure that your home is properly restored. Our team of professionals is available 24/7 to help you put your life back together and restore your normal as much as possible.

Call us today at 706-278-7378.

* https://www.IICRC.org/blog/tag/fire-restoration

Smoke Damage Cleanup

2/15/2018 (Permalink)

Smoke damage cleaning is, perhaps, the most complicated form of treatment for a homeowner to accomplish themselves. Not only does it take a thorough approach and deep remediation of nearly every surface in the building, it can only be done effectively if the areas behind the building’s walls receive treatment as well. This is a massive challenge to anyone but certified professionals, as these experts have the know-how, manpower and equipment to complete the task properly. SERVPRO of Gordon, Murray, & South Whitfield Counties is your local expert in smoke damage cleaning and restoration.

Once the fire dies out, the problem is only beginning. Soot and smoke have a tendency to get everywhere, and these particles are so small that they can pass through walls effortlessly. They will also cake onto furniture, countertops, floors and walls if not dealt with right away, causing discoloration and overpowering odors. Smoke damage cleaning has to address both issues to be completely effective.

The professionals at SERVPRO of Gordon, Murray, & South Whitfield Counties are certified through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and have the expertise and materials needed to do the job right. With powerful treatment solutions, the soot and smoke can be removed during a deep scrubbing of the building. Professionals have access to thermal fogging technology to take care of the odors emanating from behind walls. The thermal fogging produces a cloud of odor neutralizing particles that can go where the smoke does.

*Information courtesy of https://www.IICRC.org/blog/tag/smoke-damage-restoration

Be Prepared: Earthquakes

2/15/2018 (Permalink)

An earthquake, as defined by the U.S. Geological Survey, is a term used to describe both sudden slip on a fault, and the resulting ground shaking and radiated seismic energy caused by the slip, or by volcanic or magmatic activity, or other sudden stress changes in the earth. Earthquakes may cause household items to become dangerous projectiles; cause buildings to move off foundations or collapse, damage utilities, roads and structures such as bridges and dams, or cause fires and explosions. They may also trigger landslides, avalanches, and tsunamis. Earthquakes can occur any time of day at any time of year without warning. They can’t be predicted and usually last less than a minute. Aftershocks, on the other hand, can last up to months after the initial event.

Many think that because we live in Georgia we won’t have earthquakes. However, all 50 states and 5 US territories are at some risk. Over the last several years, there has been an increase in the reports of earthquakes in our area of the country. Whether you felt them at your home or not, it’s important to be prepared and know what to do in the event of a significant earthquake event.

For more information on how to be prepared in the event of an earthquake, visit ready.gov/earthquakes.

Be Prepared: Winter Weather

2/15/2018 (Permalink)

A winter storm occurs when there is significant precipitation and the temperature is low enough that precipitation forms as sleet or snow, or when rain turns to ice. A winter storm can range from freezing rain and ice, to moderate snowfall over a few hours, to a blizzard that lasts for several days. Many winter storms are accompanied by dangerously low temperatures.

Winter storms can cause power outages that last for days. They can make roads and walkways extremely dangerous or impassable and close or limit critical community services such as public transportation, child care, health programs and schools. Injuries and deaths may occur from exposure, dangerous road conditions, and carbon monoxide poisoning and other conditions.

For more information on how to be prepared before, during, and after a winter storm, visit ready.gov/winter-weather.

Mold Prevention

2/15/2018 (Permalink)

While there is no way to completely eliminate all of the molds and mold spores in your home, there are some steps you can take to control the amount of moisture and subsequent mold growth. While this isn’t an exhaustive list, the following are several ways to accomplish moisture control.

One way is to stop any water that could creep into your home. Fixing any leaks from appliances, pipes, or supply lines; using waterproof or water-resistant materials such as tiles, deep-sealed concrete, galvanized/stainless steel hardware, etc.; using moisture barriers over exposed dirt and having proper ventilation in crawl spaces to prevent water from the ground; and making sure gutters are properly cleaned and maintained are ways to prevent unwanted water from invading your home. Keeping this water out is key to preventing microbial growth.

Another is to keep it clean. Fabrics that are not cleaned regularly and kept in well ventilated places will breed mildew. Mold and mildew thrives in soiled, damp places. Dirty duct work can cause mold spores to circulate throughout your home without you really noticing.

The next thing to remember is to keep it dry. Using dehumidifiers, fans, and opening windows, especially during hot weather, to regulate the humidity levels in your home help inhibit the ability of mold to grow. It is ideal to keep humidity levels below 40% and reduce potential for condensation on cold surfaces by insulating around them.

Disinfecting surfaces regularly can prevent microbial growth from occurring or returning. A 10% bleach solution – 1 ¼ - 1 ½ cup bleach to a gallon of water – or a commercial disinfectant is recommended by FEMA to be most effective in removing/preventing microbial growth.

If you do find yourself with mold in your home, trust a certified professional, like SERVPRO of Gordon, Murray , & South Whitfield Counties, to remove it properly.

*information courtesy of FEMA Mold & Mildew Guide

Mold Remediation Process

2/15/2018 (Permalink)

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (706) 278-7378

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

  1. Inspection and Mold Damage Assessment

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

  1. Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

  1. Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

  1. Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

Trust the professionals at SERVPRO of Gordon, Murray, & South Whitfield Counties to help with any mold remediation needs.

*http://www.SERVPROgordonmurraysouthwhitfieldcounties.com/mold-removal-process

Fire Damage Dos and Don'ts

2/7/2018 (Permalink)

Let these Dos and Don'ts guide you to help reduce damage and increase the chance of a successful restoration in the event of a fire.

Do:

  • Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking.
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from metal kitchen and bathroom faucets, trip, and appliances.
  • If heat is off during winter, poor RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.
  • Remove soot particles from plants with a damp cloth.
  • Change HVAC filter, but leave system off until a trained professional can check the system. 
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don't:

  • Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Gordon, Murray, & South Whitfield Counties.
  • Don't attempt to shampoo carpet, rugs, or upholstered furniture without first consulting SERVPRO of Gordon, Murray, & South Whitfield Counties.
  • Don't attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Don't consume any food or beverages that may have been stored close to fire, heat, or water. They may be contaminated.
  • Don't turn on ceiling fixtures in ceiling is wet. Wiring may be wet or damage and cause electrical shock, and air movement may create secondary damage.
  • Don't send garments to the dry cleaner. Improper cleaning may set in smoke odor.

When fire and water damage take control of your life, let SERVPRO of Gordon, Murray, & South Whitfield Counties help you take it back.

Call 706-278-7378.

*Courtesy of Restoration Newsline Vol 28, Iss 2.

Smoke & Soot Cleanup

1/18/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Gordon, Murray, & South Whitfield Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 706-278-7378

Heating Your Home Safely This Winter

1/18/2018 (Permalink)

The winter season is here and with it comes shorter days and lower temperatures. No matter where you live, winter brings a change in the weather. Many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves to help keep homes cozy. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fire.

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot “kid-free zone” around open fires and space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Test smoke alarms monthly.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

If your property does suffer fire damage, contact SERVPRO® of Gordon, Murray, & South Whitfield Counties to help make it “Like it never even happened.”

Courtesy of Restoration Newsline Vol 15, Iss 1

Faster to Any Size Disaster: Cleaning After a Fire

1/18/2018 (Permalink)

Mitigation requires quick action. The faster SERVPRO® of Gordon, Murray, & South Whitfield Counties arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results—including lower claim costs. Within four hours of loss notification, SERVPRO® of Gordon, Murray, & South Whitfield Counties will be on-site to help ensure a fire damage is handled by utilizing the following services.

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. The experienced professionals at SERVPRO® of Gordon, Murray, & South Whitfield Counties will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your insured’s structure.

Contents Cleaning

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO® of Gordon, Murray, & South Whitfield Counties can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO® of Gordon, Murray, & South Whitfield Counties can provide an inventory list of all “to be claimed” items for your insured.

Deodorization

SERVPRO® of Gordon, Murray, & South Whitfield Counties provides specialized services that rid your insured’s home or place of business of offensive odors left by fire or smoke damage. SERVPRO® of Douglasville does not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them. 

We Specialize in Flooded Basement Cleanup and Restoration

1/18/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 706-278-7378

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Gordon, Murray, & South Whitfield Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 706-278-7378

24 Hour Water Damage Service in Gordon, Murray, & South Whitfield Counties

1/18/2018 (Permalink)

SERVPRO of Gordon, Murray, & South Whitfield Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 706-278-7378

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Gordon, Murray, & South Whitfield Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Gordon, Murray, & South Whitfield Counties

SERVPRO of Gordon, Murray, & South Whitfield Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage Event

1/18/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Gordon, Murray, & South Whitfield Counties  provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Gordon, Murray, & South Whitfield Counties  arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 706-278-7378

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Gordon, Murray, & South Whitfield Counties 

SERVPRO of Gordon, Murray, & South Whitfield Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Follow These Mold Safety Tips if You Suspect Mold

1/18/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Gordon, Murray, South Whitfield Counties for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Gordon, Murray, South Whitfield Counties specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 706-278-7378

Does Your Home Have a Mold Problem?

1/18/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 706-278-7378

Conditions Might Be Right for Mold

1/18/2018 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow. Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Gordon, Murray, & South Whitfield Counties to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 706-278-7378

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Gordon, Murray, & South Whitfield Counties for mold remediation services.

When Storms or Floods Hit, SERVPRO of Gordon, Murray, & South Whitfield Counties is Ready!

1/18/2018 (Permalink)

SERVPRO of Gordon, Murray, & South Whitfield Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 706-278-7378

Be Prepared: Tsunamis

1/18/2018 (Permalink)

Did you know tsunamis can hit any U.S. coast? While they are more likely to hit states on the Pacific coastline or in the Caribbean, it is good to know what to do if a tsunami does strike where you live, or even where you may vacation.

Ready.gov says “tsunamis, also known as seismic sea waves (mistakenly called “tidal waves”), are a series of enormous waves created by an underwater disturbance such as an earthquake, landslide, volcanic eruption, or meteorite.” Areas within a mile of the coast and less than 25 feet above sea level have a greater risk of being hit.

As with any emergency, be sure you have a plan. Know the evacuation plan and move inland or to higher ground and avoid the beach. “The first wave may not be the last or the largest,” according to the National Weather Service.

For more information on preparing for a tsunami, visit ready.gov/tsunamis.

*Courtesy of Restoration Newsline Vol 15, Iss 8

Smoke Alarms: Life Savers For Your Business

1/18/2018 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In businesses, smoke alarms should be on each level of your business and in high fire risk areas, i.e. kitchens, break rooms with appliances, rooms with fireplaces, lanterns, space heaters, etc.*

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your business has a fire emergency plan in place and conduct regular fire drills with your employees. For more information on Emergency Preparedness, contact your SERVPRO® of Gordon, Murray, & South Whitfield Counties at 706-278-7378.

Courtesy of Restoration Newsline Vol 15, Iss 2

*https://www.vectorsecurity.com/bizblog/how-to-select-the-right-fire-and-smoke-detectors-for-your-business

Restoring Your Commercial Property After a Water Damage Event

1/18/2018 (Permalink)

Flooding and water damage events at Douglasville commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Gordon, Murray, & South Whitfield Counties

SERVPRO of Gordon, Murray, & South Whitfield Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to Any Size Disaster: Flooding

1/18/2018 (Permalink)

According to the National Weather Service (NOAA), "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States as :

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failures

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the United States.

When catastrophic water damage happens to you, SERVPRO of Gordon, Murray, & South Whitfield Counties can help. They can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in your home as soon as possible.

SERVPRO of Gordon, Murray, & South Whitfield Counties is ready to help make it "Like it never even happened."

*Courtesy of Restoration Newsline Vol 15, Iss 3

Is Your Business Winter Weather Ready?

1/18/2018 (Permalink)

Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO® of Gordon, Murray, & South Whitfield Counties about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no-cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.

When winter weather strikes, call SERVPRO® of Gordon, Murray, & South Whitfield Counties at 706-278-7378 to strike back.

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